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I am writing to express my satisfaction with Richard Eng, who worked for us as our property agent. Throughout the entire process, Richard was professional, conscientious, and very motivating, even though I have rejected him twice in buying Signature EC. He didn't give up and was very persistent despite the many hurdles we had to go through. Thankfully for that, we took the big step into purchasing our dream house. I highly recommend Richard to anyone looking for a highly effective and reliable property agent.

I've just bought my first property through one of your agents, Richard Eng, at the Signature Yishun, and I would like to commend his excellent service that made my transaction an easy one. I'm writing to commend his service because on the first day I decided to go down to the showroom for a look, it was pretty late in the evening and I was just hoping to take a look at the surrounding. Upon reaching the showroom, Richard was about to leave the car park but stopped to ask if I was intending to take a look at the showroom. And from there, he served me till way after the closing hours of the showroom. After which, in the next week, he did an excellent job of following up on the vacant units available and updating me in case the unit I was considering was sold. On the day I signed the papers, it was also another late day for him. We stayed till 10pm before all the paperwork was done. It was because of his hard work, good attitude, and good knowledge of the project that convinced me to purchase this property. Thus, my experience with Richard and ERA had been a pleasant one, and I appreciate it a lot.

I would like to commend Richard Eng for his excellent service in my purchase of Flora View. I was impressed from the moment he introduced me to the property sometime in Dec 2016, inking the Option to Purchase, and finally collecting my keys to the completed apartment. He checked with me from time to time to keep me updated on the construction progress of the development and also offered to be present on the day when I collected my keys. Richard even volunteered to offer help to me in checking the building faults on taking over the apartment. Richard has indeed gone beyond his duties and responsibilities to ensure that the entire process of purchasing the apartment went smoothly. He even provided excellent after-sales service, which I least expected. I am very impressed with his professionalism, knowledge, and expertise in his role and certainly equally impressed by his high level of service. He even remembered to send me Chinese New Year greetings for 2017 and presented me with a box of pineapple cookies, offering to deliver to my house. For these, I’m really thankful and appreciate all his effort. Thanks again, Richard. I wish you every success in all the deals that you do.

We came to know Richard when we went to the Roadshow for the sale of The Peak. He explained to us the potentials of investing in this project. We find him very knowledgeable in his profession, and his after-sales service is great. He never failed to give us a prompt reply to our queries. He keeps us updated on news relating to our investments. If there are other good investments that he knows of, he will share with us. We will definitely work with him again if there is an opportunity.

Richard goes beyond his job to help us research the current properties available and ensure we are able to finance the property. Throughout the whole process, he was patient and understanding.

Richard has always been professional in recommending the correct properties to meet my criteria and budget. He is also very patient and quick to answer any queries. Excellent customer service provided!

Richard is a reliable, affable, and sincere agent for matters relating to property and real estate. His passion and deep industry experience give us the valuable insights to make decisions that cater to our mid to long-term goals. Thank you, Richard, for your patience, advice, and always being there to help and give feedback on property market trends and updates!